Privacy Policy

Introduction

Welcome to Proxigen QR Scanner. At Proxigen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Camera Permission and QR Code Scanning

Our app requires camera permission exclusively for scanning QR codes to detect device IDs. Here's what you need to know:

• No Image Storage: We do not store, save, or retain any images captured by your camera
• Real-time Processing: QR code detection happens instantly on your device
• No Gallery Access: We do not request or access your photo library
• Limited Scope: Camera access is used solely for QR code scanning functionality
• No Third-Party Sharing: Camera data never leaves your device

Device Information Collected

When you successfully scan a QR code, we collect the following information:

• Device ID: The unique identifier extracted from the QR code
• Timestamp: Date and time when the QR code was scanned
• App Version: Version of the Proxigen app you're using
• Device Model: Basic device information for compatibility purposes
• Operating System Version: To ensure optimal app performance

Automatically Collected Information

We may automatically collect certain technical information to improve our service:

• App performance metrics and crash reports
• Usage statistics (features used, frequency of use)
• Network connection type (WiFi/cellular) for optimization

How We Use Your Information

Proxigen uses the collected information for the following purposes:

Primary Uses

• Device Authentication: Verify and authenticate devices within our system
• Service Delivery: Provide core QR scanning and device management features
• Security: Detect and prevent fraudulent or unauthorized access
• User Support: Respond to your inquiries and provide technical assistance

Service Improvement

• Analyze usage patterns to enhance user experience
• Identify and fix bugs or technical issues
• Develop new features based on user needs
• Optimize app performance across different devices

Data Storage and Security

At Proxigen, we implement industry-standard security measures to protect your information:

Security Measures

• Encryption: All data transmissions use TLS/SSL encryption
• Secure Storage: Device IDs stored in encrypted databases with restricted access
• Access Control: Strict authentication and authorization for data access
• Regular Audits: Periodic security assessments and vulnerability testing
• Incident Response: Established procedures for handling security incidents

Data Location

Your data is stored on secure servers located in AWS Cloud. We comply with all applicable data protection regulations in the jurisdictions where we operate.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy:

• Active Device Records: Retained while the device remains registered in our system
• Scan History: Kept for 90 days for troubleshooting and security purposes
• Inactive Accounts: Automatically deleted after 12 months of inactivity
• Upon Request: You can request immediate deletion of your data at any time

Information Sharing and Disclosure

Proxigen does not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

With Your Consent

We will share information with third parties when we have your explicit permission to do so.

Service Providers

We may share information with trusted service providers who assist us in:

• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support services

All service providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, such as:

• Complying with court orders or legal processes
• Protecting our rights, property, or safety
• Preventing fraud or security threats
• Responding to government requests

Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

• Request a copy of your personal information
• Receive your data in a structured, machine-readable format

Correction and Deletion

• Update or correct inaccurate information
• Request deletion of your personal data
• Remove your device from our system

Control and Consent

• Revoke camera permissions through your device settings
• Opt-out of non-essential data collection
• Withdraw consent for data processing

To exercise any of these rights, please contact us at privacy@proxigen.com

Children's Privacy

Proxigen QR Scanner is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Parents or guardians who believe we may have collected information from their child should contact us immediately at privacy@proxigen.com

International Data Transfers

If you use our app from outside the country where our servers are located, your information may be transferred across international borders. By using our app, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Ensuring recipients maintain adequate data protection standards

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• The "Last updated" date at the top will be revised
• For significant changes, we'll notify you via in-app notification or email
• Your continued use of the app after changes indicates acceptance

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Legal Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including:

• General Data Protection Regulation (GDPR) for European Union residents
• California Consumer Privacy Act (CCPA) for California residents
• Other applicable regional privacy laws